Tailored training is for you if you are looking for training where we can answer the following questions together: who, what, why, how, where, when? We listen to each other, discuss and jointly determine the training programme.

To listen actively, to receive visitors, to negotiate, to deal with complaints, to write contemporarily, to phone professionally, to communicate convincingly, to take minutes, to manage a team, to preside meetings, to convey bad news, to write reports, to give a presentation, to manage a multinational team, to take laptop notes…

 

Before Training

Preparation: you explain your needs and expectations in a prelimenary talk.

Greet analyses the current skills in audits:

- of authentic documents, such as letters, faxes, e-mails, reports, minutes.
- of telephone behaviour by conducting mystery calls.
- in the field by visiting the work place.
- of the language knowlegde by means of placement talks and/or tests in English or German.

The choice of these audits depends on the target group and the goal you want to achieve.

During Training

Approach: experience-orientated training to activate all senses.

The training method is eclectic and experience-orientated: highly interactive, exercises, cases. All senses are incorporated for a high return and to make it fun. The link to practice is stronger when the participants bring along authentic examples/cases.

Adults expect a high return on investment (ROI). This is why Greet Training uses proven insights, strategies and techniques for both the form and the contents of the training course.

After Training

Three months of helpdesk included.

You receive free advice until three months after the last training day. This helpdesk consists of communication with Greet on the one hand and a supporting webpage on the other hand.

To enhance your memory you receive a flash card with the training's key elements.